In recent years, digital payments have become increasingly popular worldwide, as of 2022 UPI has hosted more than 300 million transactions per day as more people opt for the convenience and security of paying through their smartphones. India has taken a significant step toward achieving a cashless economy with the introduction of the Unified Payment Interface (UPI). This innovative payment method enables your smartphones to serve as virtual debit cards, facilitating the instant transfer of money
At the launch event of UPI, former Reserve Bank of India Governor Raghuram Rajan highlighted the significance of this development, stating that India now has the most sophisticated public payments infrastructure in the world. Ever since its introduction in January 2016, many individuals and businesses have been curious about UPI and its potential impact.
For small business owners, UPI presents an opportunity to improve their financial operations and customer experience. With its low transaction fees, fast and seamless transactions, and secure end-to-end encryption, UPI can help small businesses expand their customer base and streamline their accounting processes.
In this blog, we will learn in-depth about what is UPI, how UPI works, and the benefits it offers to small business owners in India. So, let’s dive in to discover what the Unified payment method (UPI) is!
What is Unified Payment Interface (UPI)?
The Unified Payment Interface (UPI) is a payment method that functions like an email ID for your money. It acts as a unique identifier that your bank uses to transfer funds and make payments using the Immediate Payments Service (IMPS).
Think of it like sending an email to your friend, but instead of a message, you’re sending money. UPI makes it easy and safe to send and receive money from your bank account, and you don’t need to carry cash or a credit card with you anymore
Unlike traditional NEFT (National Electronic Fund Transfer), IMPS is faster and enables immediate money transfers 24×7, making online payments significantly more convenient.
UPI eliminates the need for digital wallets, credit or debit cards, and other payment methods, making it an ideal solution for individuals and businesses looking for a quick, easy, and secure payment option.
Who developed and implemented UPI?
The National Payments Corporation of India (NPCI) is responsible for the development and implementation of the Unified Payment Interface (UPI). The NPCI is an organization supported by the Reserve Bank of India and the Indian Banks Association (IBA), with the goal of creating a world-class payment infrastructure in India.
In addition to UPI, the NPCI also manages the Rupay payments infrastructure, which allows different banks to interconnect and transfer funds. The Immediate Payment Service (IMPS) is another initiative of the NPCI that provides a real-time fund transfer service. UPI is an advanced version of IMPS, offering more features and functionalities to users.
How Does UPI Work?
Making a bank payment online involves entering a lot of details such as the account number, account type, bank name, and IFSC code. This process can be tedious, particularly on a mobile phone, and may take a lot of time before a transfer can be made.
However, the Unified Payment Interface (UPI) aims to simplify this process. It allows account holders across major banks to send and receive money from their smartphones using just their Aadhaar unique identity number, mobile phone number, or UPI ID.
UPI works by linking your bank account to a unique UPI ID, which is like an email ID for your money. You can create this UPI ID through a UPI-enabled app provided by your bank. Once you link your bank account, you can use UPI to make payments or transfer money to anyone who also has a UPI ID.
UPI works on a real-time basis and uses the Immediate Payment Service (IMPS) to facilitate quick and secure fund transfers. It also supports the scanning of QR codes for payment, making it an easy and convenient payment option. UPI ID acts as a virtual address that eliminates the need to provide bank account details during a transaction. It also supports recurring payments and allows you to check your account balance in real time.
Overall, UPI has revolutionized technology for the digital payment landscape in India by providing a secure, convenient, and efficient payment option for individuals and businesses alike.
How secure is UPI?
When we think about using UPI for our personal or business purpose, many of us are concerned about its security. However, UPI is designed with several security measures to protect users from fraud and unauthorized transactions.
It is a highly secure payment system as it employs several security measures to protect users’ financial transactions. One of the most significant security features of UPI is its two-factor authentication process, which is mandatory as per the Reserve Bank of India’s regulations. When a user initiates a transaction, they receive a one-time password (OTP) or use their MPIN (Mobile Personal Identification Number) to authorize the transaction.
Moreover, UPI transactions are encrypted end-to-end, making them difficult to hack or intercept. The platform uses a secure digital signature mechanism to authenticate the user and ensure that the transaction is authorized by the account holder. Additionally, banks and payment apps that offer UPI services must comply with strict security standards and protocols set by the National Payments Corporation of India (NPCI) to ensure the platform’s safety and reliability.
Overall, As long as users take necessary precautions such as keeping their UPI PIN confidential and verifying the recipient’s details before making a transaction, UPI can be a safe and reliable option for making digital payments.
What are the benefits of using UPI for business owners?
Unified Payment Interface (UPI) has revolutionized the way people make digital payments in India. It is a payment system that enables instant money transfers from bank to bank using a mobile device. UPI is gaining attraction among businesses of all sizes, from small merchants to large enterprises, as it offers a range of benefits that can help streamline payments, reduce costs, and enhance overall efficiency.
Here are some of the benefits of using UPI for Business owners:-
Instant payments are one of the most significant benefits of UPI for business owners. Traditionally, receiving payments from customers involved long waiting periods and tedious processes such as issuing and depositing cheques, or waiting for electronic fund transfers to clear. This can create cash flow issues for small businesses, which may rely on timely payments to keep their operations running smoothly.
With UPI, businesses can receive payments directly to their bank account in real time, without any delay or settlement period. This can help businesses to make informed decisions about their finances and plan for their future growth and development.
Easy Payment Collection:
UPI offers a hassle-free and convenient way for businesses to collect payments from their customers. With the use of UPI, businesses can generate QR codes that customers can scan to make payments instantly. This eliminates the need for businesses to handle cash or use traditional point-of-sale systems, making the payment process smoother and faster.
Additionally, UPI allows businesses to create virtual payment address, making it easier for customers to make payments without the need for bank account details.
UPI offers quick and hassle-free settlements to businesses. Unlike traditional payment methods where settlements can take days, UPI transactions are settled in real-time. This allows businesses to have better control over their cash flow and reduce the risk of payment delays or fraud. Quick settlements also help businesses to make timely payments to their suppliers and vendors, which can help in maintaining good relationships with them.
Another benefit of UPI for business owners is that it is cost-effective. Unlike traditional payment methods such as credit card transactions, UPI transactions do not involve any interchange fees, merchant discount rates, or setup fees. This means that businesses can save on transaction fees and pass on the savings to their customers or improve their profit margins making it an attractive payment option for business owners.
Secured payment method:
As we have seen earlier in this blog UPI is a highly secure payment method making it a widely used payment option among businesses. UPI uses 2-factor authentication which includes the use of MPIN (similar to OTP) and device binding to ensure that only authorized parties can complete a transaction. This adds an extra layer of security to the payment process, which is especially important for businesses. With UPI, businesses can be assured that their transactions are safe and secure.
UPI can be a great payment option for businesses looking to streamline their payment processes and provide a convenient payment option for their customers. With benefits like instant payment, ease of payment collection, quick settlements, low costs, and high security, UPI can help businesses expand their customer base.
UPI is one of the most sophisticated ways to collect or make payments. This fact has been acknowledged not just in India but also internationally as well, hence now you can collect or make international payments using UPI.
The process of activating UPI’s international transactions is very easy to get a payment gateway that has UPI integration. Once that is done then obtain a UPI ID or a virtual payment address which is a unique identification for your business, after you have completed this process submit your PAN card, Addhar card, KYC, and other details to your bank like HDFC bank, and then activate your UPI for international transactions.
we have entered UPI 2.0 era and in this new era these are a few other features UPI is offering business owners.
- UPI 2.0 has increased its transaction limit from 1 lakh to 2 lacks for businesses that make big transactions.
- You can also link your overdraft account to your UPI which will allow you to withdraw money when you need it as well as one- time mandate which will allow you to set your recurring payments to auto-pay.
- UPI 2.0 allows businesses to send an invoice to their customers through UPI. The invoice can be sent as a message along with the payment request. This feature makes it easy for businesses to keep track of their transactions and manage their accounts.
- UPI 2.0 introduces a signed QR code feature that allows merchants to create a QR code that is signed by their digital signature certificate. This feature ensures the authenticity of the QR code and reduces the risk of fraud.
Unified Payment Interface (UPI) is a revolutionary payment system in India that allows instant money transfers between bank accounts using a mobile device. UPI since its launch has gained immense popularity among businesses of all sizes, from small merchants to large enterprises, as it offers a range of benefits that can help streamline payments, reduce costs, and enhance overall efficiency. In this blog, we have discussed the basics of UPI and how it can benefit business owners.
By using UPI, businesses can streamline their payment processes, reduce transaction costs, and improve their profitability. It is an excellent payment option for businesses looking to expand their customer base, improve customer satisfaction, and maintain good relationships with their suppliers and vendors. If you’re a business owner without any accounting experience, you can consider using accounting software like Profitbooks to manage your finances effectively. Profitbooks is a user-friendly and free-to-use accounting software designed for people without accounting expertise. It can help you track your finances, manage your cash flow, and stay on top of your business finances.
Overall, UPI is a game-changing payment system that is transforming the digital payments landscape in India. As more and more businesses embrace UPI, it is likely to become the payment method of choice for businesses and consumers alike.
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They are not fake my friend just call them and wait for 10 to 20 minutes they will talk with you
Actually my atm has 18 digits instead of 16 how can i join those atm cards to upi??
I want to include pay by UPI feature in my website where user can mention his VPA and submit.
Then he can choose any UPI payment app like PhonePe, BHIM etc.
My question is how to enable this in my website and who can help me on this?
Recently i done VPA transaction for LIC, when i went on PhonePe app for accept to pay i was unable to add credit card there is it correct?
Thanks a lot for the reply.
you can change it by using the HDFC upi app, and create as [email protected] and once u link this @hdfc vpa to ur account, you can simply UNINSTALL the app and use the @hdfc vpa. (TESTED and works fine)
Thanks for the reply.
Sir i did not received payment done by UPI tez app account . please reply for message. all tez helplines are fake. contact on email please.
To be honest you cannot create UPI pin without having debit card details if you are Registering for the first time
Hmmm [email protected] is the default VPA of paytm app when you try to top up through VPA option…. there can’t be another VPA with same ID as it is unique which means you should approach PAYTM for this
No you cannot change the extension
Contact your bank for MPIN.
UPI came out as a very easy payment method in India. Now it is taking the place of digital wallets.
I had failed one bank transfer on Bheem and Complaint on Bheem app for sme but I hot call from Cyber criminal Prince bhardwaaj real name he create one upi link for collect pay request and Paytm shows like [email protected] that Paytm fault using link like this and Bheem data not secured also and no customer care service due to wrong name request look. Like bank he transfer 10k from my salary account without card details and OTP or password
Can you please explain how you lost it?
What are the charges on paying using upi? What is the limit of the free transactions?
Paytm charges 3% charge on transferring money from paytm account to other bank account. But upi does not charge any amount. Paytm has long procedure of adding money to wallet asks otpa etc. It is time taking process and chargeable. So upi transaction is better. 🙂
We have a solution for using UPI to pay salaries. You can write to [email protected]
Hello Sir, I had a query that after I created a VPA in PhonePe, it by default got created as “[email protected]” As it is associated with Yes Bank, it took “ybl”, but couldn’t i change it to my own bank’s mail id; i.e.; “[email protected]” or something because after all I am not associated at all with Yes Bank, and if any problems arise later.
How much time it takes to use my upi after the trail limit exceeded
What happens when a user changes/updates the registered mobile number of the respective bank account? Will the upi handle then cease to exist or will the vpa be automatically linked to the new updated number?
Is upi transaction possible from current account if yes then how?
Sir, Is it now Enabled for current account holders. Can i Make Transactions from Current account to Current Account?
UPI PAYMENTS ARE JUST FOR HACKERS & LOOTING THE PEOPLE I LOST 10K EVEN HE TRIED TO EMPTY MY BANK ACCOUNT ICICI BANK NOT GIVING EVEN DETAILS OF BANK ACCOUNT HOLDER
Thankyou mate, got it now, yeah I’ve too much stuck money on various wallets for later use, which could have been used elsewhere.
If someone don’t have ATM card but he wants to use upi. Tell me how to create virtual payment address of upi without ATM card
In PayTM, you have load money first in the wallet. With UPI, you can transfer money directly from your bank account. Nowadays, almost all of the banks have UPI option in their app. So, all you need to know is UPI address of the receiver. Its much better than Paytm.
I still didn’t understand why it’s better than Paytm? Like for two parties to transfer money both should have Paytm, same with UPI too? Paytm also works 24hrs and is instant, so why would people switch to UPI, and install a new app?
sir the phonepe and bhim apps are asking the last 6 digits of the debit card and it’s expiry date, but i don’t have a debit card for my sbi account. what should i do?
also the corporation bank is showing some errors in generating upi. is it not supporting upi yet?
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I don’t think that’s possible at the moment. UPI is for bank accounts, not for the cards.
Sir, I had transferred my money from icici mobile banking through UPI to my saving bank account sbi. But, my money was not send to my account and money was dedited from my ICICI mobile wallet. Sir, please tell me what can i do.
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@snpattanaik:disqus , As of today, its not enabled for current account holders. I think, it should be available soon.
Hi @disqus_Au7nRWpP2R:disqus .
Yes, as of today, its not enabled for current account holders. I think, it should be available soon.
Glad I could help.
I think, some of the payment gateways have started supporting UPI. If you do the fund transfer manually using UPI, reconciliation will be a problem.
Hi @disqus_FKCzVEqL6b:disqus .
This is strange. Please check with your bank. As far as I know, you don’t need a debit card to generate pin for UPI.
Almost all the private banks like HDFC, ICICI, Kotak now support UPI.
Hi @disqus_D6qnu6589J:disqus .
For this case, businesses normally give an instruction to their bank and then bank transfers the salary using NEFT. That’s the cheapest option.
UPI is not linked with cards. Its linked with your bank account.
Sir, can We create upi for virtualcards provided by various banks or apps?
Sir, Thanks for sharing such a great information, but am looking for something which help me to pay salary to my employees and it also reflects the same not any gateway in my account kindly guide
Yes, currently its focused only on UPI based payments.
The only problem is no link to credit card & second one is no major private player. It will take some time to pickup.
UPI is dependent on ATM/Debit card for UPI pin generation hence not much useful for account holders without ATM card and it is one of the silliest condition put by UPI otherwise a noble concept.
If i integrate UPI from my Android app then, do i need to register my app as VPA or just i can use any VPA for transaction( pay and collect). Will I receive the confirmation on my app for success or failure of payment.
I think, in near future they might add an option to pay credit card dues using UPI but linking of credit card looks difficult.
As of now only the bank accounts are linked to UPI. How about credit cards? Will there be a new system to link credit cards to UPI ?
I think it will be good to have a UPI Plastic Card in which QR CODE & UPI-ID can be printed. And it can be easily shown to merchants for payments.
I want to create a website where person1 wants to buy itemA from person2 and pay directly to person2 through UPI.
I don’t want to go through payment gateways route.
What should i do?
It has help me in finding out more detail about Upi.thank you for sharing such a great information.
Sir, could you tell us , what actually a bhim app does? is the role of bhim limited to connecting to UPI?
Sir, I m using PNB UPI App from one week and through this app i hv transfer 10000 but after using this app i m not able to withraw the money through the ATM, and ATM instruct that limit is over, so sir this app is related with ATM withdraw limit….
Can I use UPI for my current account? Just I had a call with Bank Of Maharashtra customer care, Representative said , UPI is not available for current account. Is it true?
Sir i have transferred money from my phonepe wallet to my bank a.c but it has not credit till now in my bank a.c while my wallet balance is nill . What should i do now . Please reply soon.
If your recipient banks with one of the 30 banks that support UPI, he/she doesn’t need an app to receive money.
If i linked my account with one of the upi app (like phonepe), then can i able to transfer money to other bank account which is not linked with any upi app?
UPI is by far the easiest payment mode. For my business, I am implementing UPI by CitrusPay and PayU. So far, my experience has been superb!
Currently there is a limit of 20 transactions per day and a limit of max Rs 1 lac
per day. This limit might be relaxed in the future.
Debit card details are required to authenticate your account.
Valid point. UPI payments have the same charge as that of Debit cards. The rates above looks very competitive.
Yes I am using HDFC, Indusind and SBI accounts with PhonePe. It works very well. Its powered by Yes Bank but you don’t need to have Yes bank account.
debit card should not be mandatory as we have otp in place and can also validate on onlinesbi if reqd.
I dont have a debit card and even dont want one. How can i generate sbi pay mpin…Pls help or i have to go to branch sbi.
Please confirm on the transaction limit. Is it maximum 1 lac/day or maximum 1 lac/transaction ?
Thank you for such detailed article and helping us aquaint with UPI. It will be interesting to see if consumer preference would shift from wallet companies to UPI considering discounts and cash back offers of wallet companies. Taxation is another issue faced by wallet companies and there survival is under question.
Debit card is required to set the MPIN
Can i download upi app from anyone bank and link all other bank accounts to the same?
Sir we have a current account in our company name can we made payment by UPI
1% of transaction amount is still less than what payment gateways charge for other methods like credit card or wallet payments. I’m sure that these charges will go down in coming days when more and more consumers will start using UPI.
UPI is really good innovation in banking system. I tried it personally. Now trying for integrating UPI payment for E-commerce Website. But Payumoney charges 0.75% 2000 for UPI payment Collection
That true, currently it’s not possible.
I don’t think it’s possible as of now.
Yes it does! But we can’t stop development for the risks involved. Don’t let the fear of falling stop you from flying. We are working hard day and night to fight hackers.
Web Address is better than QR code. You can tell your friend over phone to transact to your account. You can embed web address in a QR code but what’s the use?
That’s right! Do you mind Checking if ATM is bugged before transaction? You know it might be, still you take risk. Same scenario here. Probability of being robbed on street is higher than being hacked in this way. Just use a good antivirus like Biodefender or something.
Yes. To activate UPI you must have Debit Card.
can we pay our credit card bills using this?
I don’t think so. All you need is a bank account number.
Is having a debit card mandatory for registering your bank account no. on UPI app ?
During the registration I have to choose Bank/Account Number for which my mobile number is registered. Also I choose VPA. Then it generates the M-PIN. All this information gets stored on my mobile in the UPI app. There are android apps which are able to get / access information stored in other apps. So getting this stored information would also be possible.
What happens if someone gets this information and is also able to manipulated the SIM or Mobile number registered with the Bank Accounts? If so he will be able to transfer money from my Bank Account. Is it not easier for the fraudster?
I’m not very sure about that. It seems they support most of the bank accounts.
Can I use phonepe app ..
You can try SBI Pay.
You should talk to HDFC customer care.
I am talking about HDFC , Uninstalling & removing sim also not helping.
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For Sbi account upi any app recommend..sir
It happened with my dual sim phone for ICICI app
Just uninstall the app,
put correct sim in sim-1 slot,
re-installl the app,
try again sending the message and registering
Please note that PayTM is not a bank (As of now). So, UPI will work if your shop keeper has an account with any other bank.
I have canara bank’s UPI.
Supposing for purchase of some article from a shop, for which I have to use the UPI. Supposing he is not having Canara Bank UPI but only paytm, which I don’t have. Now how to transfer money to him, with my cbupi only( he is not having pos facility)?
Which site or app you are talking about? I would suggest to get in touch with the service provider.
I just downloaded phonepe. It initially validates my phone using OTP. Then asks me to add account. But for that it asks my ATM card number and expiry date. So with my sim and ATM card one can initiate transaction. How secured is that?
ATM card number and expiry date is visible to everyone. If some one takes my sim then it’s easily possible know? Please address this issue.
While I am registering by mistake I sent SMS with my different mobile number(Non registered ) . Now every time I am getting error message your mobile number is not registered with bank ? How can now I change my wrong number to registered number?
Any one help?
QR code simply redirects you to some link. So, I’m sure some app developer will soon come up a with a way to pay using QR code. We just need to give UPI some time to become mainstream payment method..
When will we have a QR code for UPI Payment instead of web address or reference address as the ease of transacting transacting via QR code Scan is easier and so companies like PAYTM are benefitting .
When will we have a QR code for UTI payments instead of an web address
UPI is a part of overall internet banking and its as secure as other banking methods such as netbanking or debit cards. RBI is doing their best to enforce various security measures like mandatory OTP or PIN which will ensure minimum impact during unfortunate events of cyber crime.
Recently Indian banks faced one of the biggest cyber crime attack hacking thousands of vanm accounts. Does UPI too faces the same threat in future and if not how is it more trustworthy than debit card and netbanking payments? Please enlighten us all.
Recently Indian banks faced one of the biggest cyber crime attack hacking thousands of vanm accounts. Does UPI too faces the same threat in future and if not how is it more trustworthy than debit card and netbanking payments?
At the time of registration i’ve got fluctuation on my internet connectivity so i observed that the information that i haved entered is showing is already registered after that he is also not allowing me to land on the next step of registration what is supposed to do…..Request you to resolve this asap.
If you are using any payment gateway service, there is a good chance that they will add UPI as a payment option. I would suggest to wait for that as people also need to get familiar with this.
We have a shopping website developed on magento. Is it possible to integrate on that. Any instructions will be appreciated.
Yes, as of now internet connection is required. You need a smartphone to run UPI based bank apps.
Does upi transaction need internet connection